Friday 22 June 2012

Healthcare, schmealthcare


I’ve been planning this blog for a while but have never quite worked up to writing it, as it is a ridiculously complex topic which both confuses and angers me greatly (in equal proportions). As a citizen of a country where we pay slightly higher tax and receive healthcare either at a hugely subsidized price or for free, to be living in a country where this access to doctors/dentists/opticians etc is limited either by price or availability, I am baffled. Why would people not want an American equivalent to the NHS?!

When I lived in Albuquerque two years ago, the subject of free healthcare was a hot topic as this was around the time that Obama was trying to level the playing field in terms of affordability and accessibility. Basically, he had a vision that people who lived below the poverty line in America should still be able to get prescriptions for their children; get a filling from their dentist; take a trip to A&E if they fell down and broke their leg; and not have to stress about how much it was going to cost them after their visit, especially if they didn’t have insurance. I know, what a cold-hearted bastard.

Anyway, I spoke to a lot of Americans about it, because believe it or not, propaganda in the States paints the NHS as evil and wrong. It will raise taxes, and no-one wants that. It’s going to help drug-addicts, and homeless people, and immigrants, and no-one wants that. People are going to abuse the system and cost the country a fortune… you get my point here. What people don’t seem to understand is they still spend that money, but it goes to their insurance companies! Insurance companies make a FORTUNE off healthcare, yet you can’t afford not to have it. I pay about $130 a month for health insurance, so roughly £85. And that still doesn’t entitle me to see a doctor without paying a further $25 per visit. There’s no prescription cost cap here, so if you have to take antibiotics it could cost you anything from $10 to $60, depending on your insurance. Think of it as an excess; you pay the first amount, and the insurance company covers the rest. Compare that to the £7.20 for prescriptions in England. Well, needless to say, it makes me glad I have not been ill enough to need a prescription yet! The company I work for pays for 65% of my health insurance, so that $130 a month is only 35% of what it could be costing me! (If my calculations are correct, which chances are, they’re not, it costs $371 a month to insure me. That’s $4457 a year. If I was in the UK on the equivalent salary, I’d be paying about the same in taxes. However, our tax includes healthcare plus everything else; roads, street lights, and policemen to name but a few. I pay tax on top of that $4457 here.)
My point is, it’s damn expensive to pay for health insurance, but if they can, people do it because they have to. Recently, a friend of mine took her son to A&E because he had a ridiculous temperature, and it cost her $150 just to be seen by a doctor in the emergency room. She didn’t have to pay upfront, it’s not like they wouldn’t admit her unless she handed the cash over right there, but that was what she was billed after her son was seen by the doctor. And she has insurance! So imagine what people without insurance would have to pay.

Like I said above, no-one has to pay upfront, so if you really are in trouble medically, you will always be seen by a doctor, they won’t turn you away if you tell them you have no insurance (in A&E that is). But most surgeries make you register with them before you make an appointment, to ensure you have insurance, to ensure they are going to get paid for their work. I’m not blaming them, business is business; they need to make a living as much as the next person. What angers me is that it limits people’s access to a basic human right if you don’t earn as much as someone else. Why should a well-paid job mean you are more entitled to see a doctor about an illness than someone who earns minimum wage? There are free clinics, where doctors work pro bono, or are funded by either local governments or non-profits, but you can’t book an appointment, so you walk in and wait in line with everyone else. If you can’t afford health insurance, chances are you can’t afford to take a day off work to sit in line at the doctor’s surgery either.

I went to the opticians the other day to get my eyes tested and get some new glasses, as the ones I have now are about 7 years old and I thought maybe it was time to branch out from my free NHS frames… Anyway, I got there and signed in for my appointment by filling in seven different forms, I’m not joking, all of which had me write my social security number and insurance details on, then took a seat in the waiting room. AN HOUR LATER I went and asked at the desk what the F was going on and that I’d been waiting for ages (I didn’t actually swear.) She looked at her list and said I was next. She then asked me if anyone had told me that my actual appointment was going to take up to two hours, once I was actually seen by the optician. TWO HOURS! To look in my eyes with a bright light and make me read small letters off a chart! I said that no-one had informed me of that, so she asked if I wanted to reschedule to another time. Hell no. I told her that I had been in that waiting room for an hour already, and that I most certainly was not going to reschedule so I could come back the week after to waste more of my time in the same seat before someone decided to take care of me. She looked a bit taken aback at my outburst, and repeated that I was next on her list.

This was a lie. Two more people got called before I did, and my grand total of time wasted in a waiting room was 90 minutes. I was seen by one woman, who did all the letter tests, and looked at my brain through my retina, or whatever it is that opticians do. She then put these eye drops that dilate your pupils in my eyes, in order for the next doctor to come see my brain through my retina too. I looked like I was on crack! Here is a scary picture of my crack-eyes. I was told I looked like I was about to kill someone.

Serial killer

So that was my wonderful experience of using the healthcare system in America. I sure am glad I pay my hard earned dollars for this fine delivery of service. Pssh, give me the NHS any day.